Travel Program Analysis
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The best feedback on the success of a travel program used to be based on the number of complaints received in the travel department or at the C-Level in a company.

With the complexities of business travel, that’s a false assumption, and PTC has developed a series of surveys that measure the effectiveness of the travel agency, online booking tool as well as travel services suppliers (airline, hotel, car rental).

These surveys can be customized for individual client requirements, and include an online report generator that shows the number of responses per question as well as the ratings for each of the questions. You can drill down to individual detail, while protecting the identity of the respondent.